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Live chat Email us Service Code: 4479299223
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Very helpful and friendly staff, they have accommodated my needs.

Reviewed: Wed, Apr 24, 2019
About Hertz: 10.0 /10
I was by myself and two kids on a late fly , we were very tired! Staff did not give us any stress and waist of time
About QEEQ: 10.0 /10
Easy to use Easyrentcars platform.
Economy | Fiat Panda or similar

Relevant Reviews on Hertz in Italy

Amy Jordan

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Reviewed: Wed, Jul 3, 2019
About Hertz: 8.0 /10
Good service attitude but long waiting time, the process took a while

Darren Whit

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Reviewed: Fri, Jun 29, 2018
About Hertz: 6.0 /10

C.SHEN

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Luxury SUV | Volvo XC90 7 Seats or similar
Reviewed: Mon, Feb 3, 2020
“Excellent rental experience!”
About Hertz: 10.0 /10
Good service and the staffs are very friendly!
About QEEQ: 10.0 /10
Excellent service! And reply the email very quickly!

Gio

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Compact SUV | Nissan X-Trail or similar
Reviewed: Tue, Aug 27, 2019
“smooth booking process but vastly excessive delays both on pick up and drop off. Disappointing”
About Hertz: 6.7 /10
I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.
About QEEQ: 8.0 /10
all fine

I.Pike

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Compact | Fiat 500X or similar
Reviewed: Sun, Aug 18, 2019
“Easy booking but too long at pick up and car not checked properly.”
About Hertz: 7.0 /10
It took a long time to go through the pick up process compared with previous experiences. The car was scratched, had no windscreen wash in at all and the Ad Blue ran out. We filled the windscreen wash ourselves and took the car to Hertz in Florence to sort out the Ad Blue.
About QEEQ: 9.0 /10

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