Fantastic

Very satisfied, but requires a credit card to rent the same model.

The service is very professional, with detailed explanations of each charge; no mandatory fees.

The car was great. The staff was inefficient. They didn't accompany us for the car inspection, but after we found some damage, they upgraded our car for free. We were also forced to buy a full tank of gas. However, after returning the car with a full tank, they refunded the full amount, and even refunded a bit more by mistake.

We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.

The car was god value for money and we had no issues with the car through the whole hire period. Not all marks on the car at the point of hire had been marked on the paperwork but were on the iPad the staff were using. So this slowed the process down at pick-up. On return, the staff were extremely fussy about the condition and in particular the interior of the vehicle. Based on many years of car hire experience, I had never paid much attention to the interior condition at pick-up but small stains on seats were identified that i had trouble explaining away and this on a 40k miles car. Advice to future hirers - be very cautious of condition at pick-up.

Never used Easyrentcars before but will certainly check them first next time. Great value.