Ideal

Very satisfied. I booked a manual car, but they provided an automatic one at the store. It was very fuel-efficient, consuming only about 4-5 liters per 100 kilometers.

I booked for Mercedes Benz E class but I got C class. I should be getting the car of the similar class but got a lower class car. Except for getting the lower class car, the car itself was in very good condition and super clean. Staffs were helpful and kind though there were mistakes when returning the car ( I only drove 330 miles but the staff mistakenly calculated that I drove more than 1000 miles but it was corrected and sorted out fast. So no problem).

Cleanliness of the Car interior wasn’t to the usual high standard but as it was only used for the work commute I wasn’t too bothered. Check in and out was effortless compared to other rentals and the staff were extremely polite, professional and helpful.

annoying that noone told us we needed nat insuerance for a van

i have been charged unduly. horrible. had to block my card.