No worries!

The pickup and return processes are very efficient. The credit card deposit was refunded within minutes after returning the car. The only minor issue was at the airport pickup location, where the store indicated queuing was required, but after taking a number, no one actually called the numbers. The staff were busy looking at their phones, and I only found out there was no need to queue after asking proactively.

Overall good

Very satisfied!

Car was full of small scratches and damages from previous rentals. Check in took long time in order to go throught all the scratches and damages listed on rental papers to be sure that all damages were captured, and two were not.

Booking was easy, price drop did not work for me this time

The man on the counter in the car park was extremely rude and was driving dangerously around the car park! He didnt talk to us, just handed a key and didnt even show us where the car was. He looked confrontational. The man in the counter where I got my keys in the airport was lovely though.

All good. Don't rate Sicily By Car at all!