excellent experience

Purchased full insurance offline, handed over the car keys and left. Very hassle-free.

Very satisfied.

The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian. The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!! On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!

I received a Romanian made Dacia car even without parking sensor a model of 5 years a go , even if the car was new with low kilometers on the records It’s true it was saying ford siesta or similar but the Dacia even if new car was an old model All other was fine, maybe they guess I was the one to give a unwanted car , as I see other Ford Fiesta and in the similar range several cars It’s the second time I use Sicily by car the previous one was fine this time I am not really satisfied only for the car received, such car shall not new be there ! I am not sure I will use them again as with this experience I am but discouraged

Easy and fast as always , will re use them

Really friendly and helpful staff. Pick up and return was fast and efficient. Vehicle was as booked with some slight damage pointed out on pick up. Would highly recommend