Extremely poor car rental company, 100% not recommended. Arrived 2 hours late due to my child's illness, despite it being a prepaid order with a no-show penalty of full payment. There was no reason for them not to hold the vehicle, especially since I called to inform them. When picking up the car, despite having the original car available, they insisted I pay $150 for an so-called upgrade. It's completely a scam. Waikiki's Hertz, Dollar, are the same company, and the service staff were very rude.

We had already purchased full insurance, but they insisted I only had basic insurance. They charged an extra 20 yuan per day for insurance and forced us to buy the gas in the tank. Although we used only a small amount, they refused to refund the money. Overall, the cost ended up being much higher than other major companies.

Extremely smooth and quick

The queue was extremely long.

Very happy with car and price point.