Easy, efficient and great car hire.

Good.

Can’t complain about the service . I would say it was good

N/a

Overall quite good, no queue for pickup, took 20 minutes, consulate notarized documents needed.

Very disappointed that you consider a station wagon and a minivan to be the same class of cars. I booked my car very early to make sure you get it right. If you didn’t have a minivan available you should have given me a better car, not a worse one. I was tired, had three kids with me and no time to argue with the personnel but this is two times that I am renting a car in Italy and I am extremely disappointed with the lack of customer orientation those people have.

Everything was great, I shall use you guys again.

Like: Service good, without any hassles. Dropping also very easy.
Dislike: Vehicle was good.