Very satisfied!

Rented a car in Germany; previously had an accident in France and the car was towed away. The German company actively coordinated with the authorities to help us get a new car for free and continue our trip. We rented two cars, and only one had an accident. Even though the other car also had an issue when we returned, having full insurance saved us from further trouble.

Finding the ENTERPRISE in Cologne was very difficult; it's inside a car market, not by the roadside. It was snowing on the day of pickup, but since there was no line, the process was very quick.

The staff’s English was easy to understand and he was very polite. Even though the fuel was a bit low on return, he didn't mind. After refueling, we drove for a while. Time was tight and the Frankfurt airport area is quite confusing, so we didn’t look for another gas station nearby.

Car had some scratches which were not marked, fuel was level to level, altogether everything was fine.

Smooth booking and uncomplicated proceed, as always