AVIS Istanbul Istanbul Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Athena Zechariah

Turkey

Reviewed: Mon, May 25, 2015

About AVIS: 10.0 /10

The car I received was the same as the one I booked. It was very new with only 5000 kilometers. The car was in excellent condition. AVIS's service was quite good, and they did not require a translated or notarized driver's license; I just handwrote my English address for them. The drop-off location was somewhat hard to find, so I recommend noting the route when you pick up the car.

About QEEQ: 10.0 /10

AVIS

Istanbul Airport(IST)

Istanbul

Turkey

1 days rental

Relevant Reviews on AVIS in Turkey

Emma Craigie

Turkey

1 days rental

Reviewed: Mon, Sep 2, 2024

About AVIS: 10.0 /10

It's acceptable.

About QEEQ: 10.0 /10

Beau Bentham

Turkey

1 days rental

Reviewed: Tue, Jul 9, 2024

About AVIS: 8.0 /10

The overall condition of the car was good.

Jacob Jennings

Turkey

1 days rental

AVIS

Istanbul Airport(IST)

Istanbul

Turkey

Reviewed: Sat, May 25, 2024

About AVIS: 10.0 /10

Everything went smoothly. No need to queue for the car pickup, and the store was easy to find.

About QEEQ: 10.0 /10

Nora Violet

Turkey

1 days rental

Reviewed: Mon, May 27, 2024

About AVIS: 2.0 /10

Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.