The car rental location was very professional, the service was excellent, and the process of picking up and returning the car was very simple. The check-out process took about 10 minutes.

The car was in good condition, and there were minimal insurance sales pitches. The rental fee was slightly high. I wanted to rent an MPV, but the staff informed me that the car wasn't ready yet and offered me a Nissan SUV (7-seater) instead. However, when I went to pick up the car, I found it was a Hyundai compact car. I had to go back to verify and adjust, which eventually got resolved but wasted half an hour (angry).

As ever , an excellent standard of service from Hertz. We needed to put a second driver on the car and we're a little surprised that we had to commit to the full term even though the second driver was only there for 9 days , but if that's the rules etc etc

The price drop mechanism didn't seem to trigger but we got a great price and service was perfect

Brilliant car, service and easy pick up and drop off.

Very easy booking system and great price.