This is my second time renting, and it's as great as always.

This was my first time renting a car abroad, so to be cautious, I chose to pay at the counter. Fortunately, the staff had a good attitude! Picking up the car was smooth overall. However, the waiting time was quite long—regardless of having a reservation, you still need to pick a number onsite and wait in line, which took about an hour before it was my turn. This is why I deducted one point. I was pleasantly surprised to find that the car matched the model I reserved, and it was barely a year old with just 10,000 kilometers on it—lucky me! The driving experience was excellent overall, with ample power and convenient navigation using wireless CarPlay. At the end, I refueled near the airport and returned the car; all I had to do was hand the keys to the staff in the parking garage and sign the confirmation, then I was good to go. Overall, it was a great experience.

This is my second time renting from Avis, and both times the cars provided exceeded expectations. The service was good, and most importantly, the car conditions were excellent, enabling a smooth trip.

Poor customer service just could understand both he and she. English was Terrible. Not to mention it took over 1hr to pick up the vehicle. Speaking to the customers waiting around they also we're waiting over 1hr.

They try to let me paid for every thing and when I told them I book Audi they told my take fiat after that I change the car by pigot 8003 and they let me paid the diference .