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Live chat Email us Service Code: 3073518171
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Reviewed: Sat, Aug 11, 2018
About Enterprise: 8.0 /10
The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

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The car pickup process was quick and simple. Upon our arrival, everything was prepared; our rental documents and car keys were already in an envelope. This truly reflects the efficiency of the Germans.
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Reviewed: Wed, Mar 4, 2020
“Ripped off for the warranty case”
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We rented a Ford S-max minivan to go skiing to Austria. The car was all the time located in the secure car parking in front of the hotel. Unfortunately, either due to the cold or snow, the car window cracked. There was no sign of any external damage. When I returned the car, a member of staff told me that it should be no problem. When I got home, I saw a bill for 500 euro. I feel that I got ripped off for nothing(manufacturing defect). Good luck in resolving this issue as well, the expected response times are longer than 7 days.
About QEEQ: 7.0 /10

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