Excellent service.

The actual rental company was a small local Italian company. Overall, it was pretty good, the staff were very friendly, spoke good English, and communication was quite pleasant.

It was fine, but they aggressively upsell insurance. Also, there was no Adblue, and they didn't mention it. I had to pay for it myself and then go through the reimbursement process.

This place is a scam. Let me warn you. 1. Even if you buy your own insurance, they force you to purchase their expensive insurance (200-300 euros); 2. They confiscate your passport and credit card; 3. The staff is very rude; 4. The car provided was not the one I reserved and was dirty (see picture), it was old and filthy with bird droppings all over the trunk, and the staff couldn't care less; 5. They trap you when returning the car, asking me to pay for small dents and scratches from previous users; 6. They especially target foreigners, if you don't speak Italian, they will scam you in various ways; 7. I have lost a lot of money to this scam, and I saw other foreigners facing the same issues, arguing was useless.

Very helpful staff

easy and chap to book