There were only two staff members, but overall they were fairly efficient. It took about 10-15 minutes to process each order. They did try to upsell their own insurance, but once they knew I had third-party coverage, they didn't push further.

Quick pickup and return, no sales pressure, courteous staff.

Very quick

This company are very dishonest. I had a bad experience with them and they Lied to me and others at the counter to make people pay extra for insurance that i did not need. The also made charges to me that were not agreed and i have been trying to contact them but they don't answer. I have emailed their customer services, and they do not answer. I have told my bank to try and recover the money. YOU SHOULD NOT USE THIS COMPANY. CHECK TRIPADVISOR FOR REVIEWS ON OK RENT A CAR

They charged me for some one else to drop off car, this was never explained, then charged for existing damage