Polite and friendly

I booked an automatic SUV for 10 AM. When I arrived on time, they gave me a small car without consulting me, which couldn't fit my three large suitcases. When I asked for an SUV, they told me they had no other automatic cars available and the only option was to wait for someone to return one. I ended up waiting until the afternoon, and even then, they were slow to check and clean the car. After several reminders, I finally got the car past 2 PM, meaning I waited over four hours. There was no apology at any point, making it a very unsatisfactory experience. Overall, it was a terrible experience.

Allocated the same car to myself and someone else .. as I approached car he was driving off ! so that was annoying and had to walk back with luggage to the desk office

No issues ... straightforward as always

Great rental. By far the cheapest deal I could find, but definitely not reducing budget.

Like: Friendly staff ...car was reliable
Dislike: Query over insurance. ...does anyone every know how much they are insured ....very confusing. .all companies