Very satisfied

Very good, everything went smoothly. I booked in advance, showed my license and left a deposit upon arrival. Although the car was different from the one I reserved, it was of the same class, and that's fine. There was minor paint damage during use, but informing them upon return was enough. No extra paperwork needed. Very convenient. There is also a shuttle bus to take you to the boarding area after returning the car.

Quite professional.

They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache

I was apprehensive about using them and was concerned I would be turned away but everything worked fantastic and got such a great deal that I will be booking another vehicle just as soon as I finish this review!

Budget should accept multiple modes of payment (cash, debit cards, online banking, etc.)and should not rely on credit card payment only. Because not every customer has a credit card and some has the ability to pay in CASH!!

There is additional charges when you go to the car rental. Almost half the price.