The car provided was already large enough, but they recommended a more expensive one, which I wasn't very happy about. Adding an additional driver costs £14 per day. We picked up the car in London and drove to Oxford and Cambridge. The countryside roads in the UK are narrow and traffic is fast, so careful driving is necessary.

The car rental company's service was quite good, but the vehicle was not the one we reserved online. We booked a Peugeot 5008, but when we arrived, they informed us that it was no longer available. We had to accept a Citroën C4 Picasso. After accommodating 7 people, the trunk space became very limited, so we ended up driving in relatively cramped conditions for the entire 13-day trip.

The service was enthusiastic, the processing time was fast, it's open 24 hours, and the airport shuttle bus was very convenient.

Like: Loved the car
Dislike: No signage at St Pancras made pick up a nightmare. With a 74 year old to drag around trying to find it I was at my wits end