Good, friendly, but promotes insurance

The attitude was generally okay. They did try to sell insurance, and when I declined, their demeanor changed immediately, but the service is still better than many places in China. They don't insist you read the contract, so remember to check the fees yourself before signing.

The rental company staff were very friendly. No staff available before 7am for car return.

The staff was very enthusiastic. The originally reserved Peugeot 508 was replaced with a Mercedes model. I forgot the exact engine size, but it's probably similar. The car had 20,000 kilometers on it, was very new, and in great condition.

The rental amount did not include the one-way fee, which caused the cost to increase. The rental company said it wasn’t their fault, but we still had to pay. So, they upgraded the VOLVO S60 to a BENZ CLA180 and included full insurance as compensation.