BEWARE _ DO NOT RENT BUDGET _ BOOK DIRECT WHEN RENTING

The service is quite good, but there's an issue with duplicate insurance! There should be information prompts from both the domestic and rental car companies! They need to share information with each other!

We had a total of 3 vehicles, but 2 of them couldn't provide the correct models on time, requiring us to wait an additional 45 minutes. We ended up opting for a Dodge Grand Caravan at a lower class. The car rental company's staff was polite and did not push for insurance.

The car was new, and the luggage space was larger than expected.

Very easy to book; also the platform automatically rebooked to save me around 50 dollars, which was really amazing.

Good service but car could be cleaner

Got to the counter for collection was told there was no car, would we take another,l replied as long as it’s a soft top,was then told the car would be twenty minutes, Forty minutes later still no car,when I returned to the counter was told the car had not been returned yet, After a further thirty minutes the car turned up, No apologies no nothing just abruptly told your car is in bay whatever, We got to the car to find it had not been cleaned,the oil change light was on,the washer fluid needed filling, We filled the washer up ourselves, The car return was ok

The booking process was easy