It was really fast and convenient

The service attitude and car condition were good. However, the GPS had low battery and was set to Japanese, so I had to go back to the staff to reset it, which took some time and caused me to arrive at the hotel late.

It was perfect

The Alamo counters are always busy, but it's worth it - they look after me and that is appreciated. I won't go anywhere else.

I rent a lot of cars and this is as smooth a rental process as you can get. Why go anywhere else right

HAD TO WAIT FOR A VERY LONG TIME TO REACH TO THE COUNTER, i INITIALLY QUEUED UP FOR THE ON LINE KIOSK , AT SOME POINT ONE OF THE AGENT ASKED US TO JOIN THE OTHER QUE SINCE WE HAD BOOKED WITH IN 48 HRS, HAVING US TO FALL IN THE ALL OVER AGAIN AND DELAYING THE PROCESS EVEN MORE. HOW EVER ONCE WE REACHED THE DESK IT TOOK US 15 MIN OR LESS TO BE ON OUR WAY.