The shuttle bus between the airport and the rental car company runs frequently and efficiently. The car is new and in good condition. Picking up and returning the car at the lot is very quick and convenient. However, the downside is that although there were not many people at the counter and the line was not long, the process was too slow and inefficient. Overall, it was a very good car rental experience.

The car model is quite old and the manual crank windows are inconvenient. Everything else was great, and the 4WD was perfect for climbing rocky slopes.

Very disappointed with the car. I paid for an upgrade but got an old car. No facility to screen mirror phone screen on the dash.

Like: The woman that took care of me, June, was very helpful. I had a disabled child with me and she went out of her way to help me, even carrying my luggage down to get the car while I pushed the wheelchair!
Dislike: Sounded like the car might need new brake pads.