Initially reserved a Grand Cherokee, but was given a similar vehicle instead.

The staff had a great attitude and patiently explained everything, but we still didn't understand why we had to pay extra at that time. We later found out there were some additional charges.

They were great!

I loved the service!

I was surprised that I had to pay insurance. Big Amount !

There was more than a 90 minute wait to pick the car up. The staff was overwhelmed by the demand. They did their best to handle the crowd. It was long, slow, and tedious. Once the paperwork was secured, I was instructed to go pick out any car I wanted from the designated area. It felt unnerving.