Everything else was great! I booked a Golf but they gave me a Renault Clio, which was nice! It felt great to drive! However, finding the return route in Rome was really tough. The garage is on the seventh floor of the parking lot with no signs at the entrance. I missed it and had to navigate a lot of one-way streets before finally finding my way back. So frustrating!

Efficient and fast, good vehicle condition

The car exceeded my expectations. I paid for a mini sized car and got an SUV - Peugeot 2008 with 1995km on the clock, so pretty much brand new. The only suggestion from me to Hertz would be, since it is an international company, to provide the paperwork to a client in English on demand, regardless in which country the branch is. I was asked to sign the paperwork that was entirely in French so had to take the clerk's word for what I was signing. That is not a professional way to do it.

Like: great sliding doors and large, boot and sat nav .
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