Mauvaise experience

E.NOIVILLE-LEGER

Canada

Reviewed: Sun, Mar 2, 2025

About Routes: 4.0 /10

Véhicule sale intérieurement et pas de lave glace

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Routes

Pierre Elliott Trudeau International Airport(YUL)

Montreal

Canada

Small SUV | Nissan Rogue or similar

8-day rental

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Vancouver Airport(YVR)

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Reviewed: Sun, Aug 25, 2019

About Routes: 8.0 /10

Did not pick up the car

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Reviewed: Wed, Aug 14, 2019

“Great little Canadian(?) company. Would definitely rent from again.”

About Routes: 10.0 /10

Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.

About QEEQ: 10.0 /10

Price drop saved us some money. I was told that I may not see it until 2 weeks after the drop off date.

E.Williams

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

About Routes: 9.3 /10

We called to return the car the night before, didn't get an answer at the location, so tried the 800 number, to confirm that someone would be there to drop off the car. When I arrived all the doors were locked, even though online it said it closed at 8 pm, and it was 7:54 pm. There were other customers waiting in the parking lot who said they were supposed to pick up their car at 8 pm and couldn't get any answer. In calling back the 800 number the service was rude, and said it was 8:03 and the office was closed nothing she could do from Toronto office. In the morning I received a call asking if I could return the car early as they had a customer waiting. Very poor planning and experience with Routes.

About QEEQ: 10.0 /10