Pretty good overall. I've rented several times, so I know how to find it easily now. The first time was quite troublesome, though. I had to ask people to find it.

Fast pickup speed, the staff is very professional.

Quite convenient, not bad.

I was offered an upgrade at a reasonable rate, however they failed to tell me that the car was a PHEV and there was no electric charge when I picked the car up, meaning that it used way more petrol than it should have. Also when I dropped the car off, there was no one to inspect it

We liked the car. Service for us at collection and drop off were good but another customer was getting a hard sell for extra insurance which would put us off renting with budget again. We did have to queue a long time to pick up the car.