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Live chat Email us Service Code: 7696553122
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Reviewed: Thu, Apr 17, 2025
About Hertz: 8.0 /10
Not bad, but it seems unreasonable for customers to bear extra costs just because the car model was upgraded to a larger one (the rental company claimed that the compact option was only a small electric car. Considering the inconvenience of charging and my unfamiliarity with it, I did not agree).
About QEEQ: 10.0 /10

Relevant Reviews on Hertz in United States

Ernest Montgomery

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Economy | Kia Rio or similar
Reviewed: Sun, Oct 27, 2019
About Hertz: 10.0 /10
Due to a last-minute reservation, the store ran out of cars. The staff made several calls and ultimately arranged a car for us, also recommending ways to save money. Very satisfied.

Iris Gallup

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Reviewed: Tue, Feb 19, 2019
About Hertz: 6.0 /10
I booked a Grand Cherokee but they gave me a different car without informing me before pickup. Very disappointing! It felt like a downgrade.

Felix Brown

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Reviewed: Mon, Sep 12, 2016
About Hertz: 8.0 /10
There are many locations and the car condition is good. It’s very convenient to pick up and drop off the car. However, there weren't enough counters to handle the initial paperwork at San Francisco Airport, so we had to wait in line.
About QEEQ: 10.0 /10

M.Vaughan

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Jul 15, 2019
“Hertz did not have a car available for me. They told me they’d get one from Kansas City but it never”
About Hertz: 3.3 /10
First time renting; it will be the last time. I will spread the word about how terrible my experience was. They are a horrible company to deal with.
About QEEQ: 8.0 /10
Booking was easy.

B.van Dijk-Haman

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Economy | Chevrolet Spark or similar
Reviewed: Mon, May 27, 2019
“Very good and easy”
About Hertz: 6.7 /10
The car was very good ,but the cleanliness was terrible. We had to stop to clean the insite windows . The staff was great
About QEEQ: 10.0 /10
None very good ,easy

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