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Poor value for money with dirty damaged cigarette smelling car.

Reviewed: Wed, Aug 14, 2019
About Hertz: 5.7 /10
The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.
About QEEQ: 8.0 /10
I did a last minute rental so I was happy with the service.
Mini Van | Kia Carens 7 Seats or similar

Relevant Reviews on Hertz in United Kingdom

Mortimer Adams

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Reviewed: Sat, Sep 27, 2025
About Hertz: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Fri, Jun 21, 2024
About Hertz: 6.0 /10

Lena Saxton

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Reviewed: Sat, Aug 19, 2017
About Hertz: 6.0 /10

G.Khaira

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Commercial Van | Ford Transit 3 Seats or similar
Reviewed: Sun, Jan 12, 2020
“Awesome”
About Hertz: 10.0 /10
24hrs pick and drop .. really save my whole day because I needed to drop it earlier
About QEEQ: 10.0 /10
Great Place to hire

View more >
Economy | Vauxhall Corsa or similar
Reviewed: Sun, Nov 10, 2019
“Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.”
About Hertz: 8.3 /10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ: 10.0 /10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.

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