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Everything was fine, but I got different car.

Reviewed: Fri, Aug 23, 2019
About Europcar: 10.0 /10
I've booked Mercedes (A-class) but got Ford (minivan). I understand that they didn’t have Mercedes at that time but I needed small car, not minivan. Everything else was very nice.
About QEEQ: 10.0 /10
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar in Germany

Montague Clare

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Reviewed: Sun, Feb 17, 2019
About Europcar: 2.0 /10
Booked a Benz Class A but got a general car. They said I could upgrade to BMW for an extra EUR 42 but ended up charging EUR 75, which is double the original price. This company is a scam and garbage. No one assisted when picking up the car, aggressively made me sign saying there was no damage to the car. Terrible attitude, blacklist!

Griselda Nathaniei

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Reviewed: Tue, Aug 14, 2018
About Europcar: 8.0 /10
The attitude was acceptable, but they forced me to upgrade the car model and charged extra. Showing the QEEQ order was useless. After I signed, the staff left the counter and ignored me. There was no queue that day; it was a free moment.
About QEEQ: 8.0 /10

Amos Ella

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Reviewed: Sun, Oct 7, 2018
About Europcar: 2.0 /10
The car provided didn't match the booking. I didn't want any hassle, so I upgraded to a Q3 for an extra fee.

C.HEDESIU

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Mini | Fiat 500 or similar
Reviewed: Tue, Oct 5, 2021
“Just perfect”
About Europcar: 10.0 /10
Excelent service
About QEEQ: 10.0 /10
Same, excellent experience

K.Kulich

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Wagon | Volkswagen Passat Wagon or similar
Reviewed: Wed, Sep 19, 2018
“Excellent”
About Europcar: 9.2 /10
Like: Very nice and helpful people/staff

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