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Search for Europcar Car Rentals in Rome

Not very happy

Reviewed: Sun, Oct 13, 2019
About Europcar: 6.3 /10
We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.
About QEEQ: 8.0 /10
post image
Mercedes-Benz GLA image
Europcar
Rome Ciampino Airport(CIA)
Rome
Italy
Compact SUV | Mercedes-Benz GLA or similar

Relevant Reviews on Europcar in Italy

Vivien Pritt

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Europcar
Bari Airport(BRI)
Bari
Italy
Reviewed: Tue, Oct 14, 2025
About Europcar: 10.0 /10
When checking Google reviews, I noticed many people mentioned long waiting times to pick up a car at the airport. I arrived at the airport around 5:30, and fortunately, there was no queue. The staff checked my documents fairly quickly. After confirming everything, they directed me to a specific parking spot to pick up the car. The signs were large and easy to locate.
About QEEQ: 10.0 /10

Greg Gunter

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Europcar
Rome
Italy
Reviewed: Sun, Mar 23, 2025
About Europcar: 8.0 /10
Satisfied
About QEEQ: 10.0 /10

Iris Gallup

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Europcar
Milan
Italy
Reviewed: Tue, Nov 19, 2024
About Europcar: 10.0 /10
Great service attitude
About QEEQ: 10.0 /10

Sibyl Occam

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Europcar
Naples International Airport(NAP)
Naples
Italy
Reviewed: Fri, Sep 27, 2024
About Europcar: 2.0 /10
About QEEQ: 10.0 /10

Noel Ackerman(n)

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Apr 2, 2024
About Europcar: 10.0 /10
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
About QEEQ: 10.0 /10

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