Very satisfied.

Picked up the car at the store in the afternoon. They didn't have the Opel Grandland X, only a Jeep Renegade, which they considered to be similar. It was a tight fit for 4 people and 4 suitcases. Looks like picking up a car at the airport early is better. The rental company didn't push any insurance and the process was very quick. Thumbs up.

SBC counter was busy. The qr code queue system did not work well

No price drop

Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.