Used Thrifty before very good

Exceeded expectations

Very satisfied. I originally booked the cheapest Toyota, but when picking up the car, the staff asked me where I was heading. I mentioned I was going to Wollongong and back, approximately a 200km round trip. They ended up upgrading me to a high-end electric vehicle for free. No need for gas or charging, and the experience was excellent.

Located together with Hertz and other companies; any counter can handle it. The car had some scratches when picked up, but the staff noted it comprehensively. Changing the car was also easy, just handed the key to the staff.

Getting a downgrade was a bit uncomfortable, but everything else was fine. The insurance I bought, which was one level higher than the basic one, had a 500 excess fee that was quite useful.

The Thrifty check-in was fast & painless

Straight forward process