Very pleased. Avis staff excellent

Pickup and return were very fast, but there was no staff present to do a vehicle inspection. It was a pleasant start, and the Elantra drove well and was fuel-efficient. However, upon returning the car, a crack was found on the windshield, likely caused by a small rock on the road. I was charged over 100 CAD. Since the car was picked up in a dimly lit garage and no staff was there to inspect the vehicle with me, it's hard to say whether the crack was already there or happened during my rental. Just my bad luck, I guess.

Very satisfied

Excellent.

Few people, basically no queue. But the staff are a bit slow. It might be related to the local work-life balance.

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.