CAR RENTAL REVIEWS ON NATIONAL IN BARCELONA

Terrible experience. This was the most unpleasant part of our 14-day trip in Spain. The service at this car rental location was extremely poor. I had reserved a 7-seater business vehicle three weeks in advance. When I went to pick up the car at 9 AM on July 24th, I was informed last minute that the vehicle was unavailable. The store manager, a young man, was indifferent and full of excuses. It wasn't until nearly 1 PM that we were finally given a midsize 5-seater SUV. Our family of five had to squeeze into it for 8 days, which brought significant discomfort to our road trip and severely affected our mood.

Overall satisfied, but the car model might be adjusted and the fees might fluctuate accordingly.

Excellent

Pretty good

It's okay. Previously, the car booked online took some time to become available, but they quickly provided a slightly inferior replacement.

Convenient car pickup process

Very good attitude.

The service was excellent, very quick, and there was no upselling of insurance or car upgrades, which is quite rare.

Generally satisfied, fewer tricks, and more sincere service.