CAR RENTAL REVIEWS ON EUROPCAR IN BARCELONA

Returning the car was a stress, but the woman at the return counter said not to worry they will take care of it now

Very good, very nice.

Before picking up the car, I was worried they might push insurance sales, but they didn't at all. They just confirmed with me that I didn’t purchase their in-store insurance. I originally booked an MG, but they gave me a Mercedes-Benz minivan instead. It was too big, and I was scared to drive it. They charged a 500 Euro deposit, which was refunded the next day after returning the car.

The entire process, from the beginning to picking up the car at the rental store, was very smooth. The customer service in Thailand was also excellent, with no additional demands.

Overall, very satisfied.

The staff speaks English and recommended an upgraded insurance package. After refusing once, they did not mention it again. They provided a brand-new Mercedes GLA200, which was very easy to drive and spacious. During the return process, the staff conducted an on-site inspection.

The entire process was very smooth and enjoyable. It was a very pleasant car rental experience.

Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.

This was my first time using EuroCar, and I'm very satisfied. The staff were patient and thorough. Since I was going on a long-distance trip, they specifically picked a car suitable for long drives. The car was very new and equipped with adaptive cruise control and driver assistance features, which significantly reduced the driver's workload on the highway. I'm very grateful.

Everything went smoothly.

The car rental company was overall acceptable. However, when returning the car, the staff specifically checked the underside of the car by hand and claimed there was a scratch, charging 70 euros for it. That area is typically not inspected during pickup, so it was hard to explain the reason. It felt like an unavoidable situation. Fortunately, I applied for insurance reimbursement, and QEEQ assisted promptly in handling it.

The reception by the guy named Camille was very enthusiastic. Great service!

The service was very satisfying. Picked up the car two hours late and got upgraded to a Mercedes-Benz business vehicle.

Satisfactory

Pretty good.