Caro Car RentalCaro is a well-established car rental company in Germany, founded in 1998. With over two decades of experience, it has grown into one of the top seven car hire providers in the country. Specializing in mid-sized rental operations, Caro offers a diverse fleet that includes vehicles of all classes, as well as vans and trucks. The company operates more than 40 locations across major and smaller German cities, making vehicle booking and return both convenient and accessible for a wide range of customers.
Known for its reliable service, Caro caters to both short-term and long-term rental needs, providing 24-hour support in emergency situations. The company has established itself as a specialist in the corporate and B2B segment of the rental market, delivering tailored solutions for business clients. Thanks to its strategic urban presence and competitive pricing, Caro is a smart choice for both local renters and international travelers seeking dependable vehicles and flexible rental terms.
As a local car rental provider, Caro offers personalized attention and regional expertise. While its reach is extensive within Germany, customers looking for rental options outside of the country may need to consider international chains. Nevertheless, Caro remains a strong competitor due to its wide vehicle selection, customer-focused approach, and commitment to quality service.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
8
Very good
I rented the car at the airport. Since I didn't have a phone, I couldn't find the pick-up driver. In fact, the rental point is near the airport. You need to contact them in advance to confirm which gate you will exit from. The rental company has a large lot, and the staff are very nice. The pick-up process was also simple.
Frankfurt
Reviewed: February 1, 2020
10
Excellent
The staff of this car rental company are very reliable. When picking up the car at Munich Airport, they explained the details very clearly.
Munich
Reviewed: February 25, 2019
10
Excellent
Great company
Frankfurt
Reviewed: February 6, 2019
10
Excellent
The company is excellent, and the staff are patient and responsible.
Frankfurt
Reviewed: January 18, 2019
10
Excellent
Very responsible, no need to queue, ample car availability
Frankfurt
Reviewed: November 3, 2018
10
Excellent
Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!
Frankfurt
Reviewed: October 31, 2018
10
Excellent
Cheap prices, was given a free upgrade to a Mercedes C200 at pickup.
Frankfurt
Reviewed: September 11, 2018
10
Excellent
Good, affordable
Frankfurt
Reviewed: September 10, 2018
10
Excellent
Excellent service! Reserved a different car but got a brand-new Mercedes in the end.
Munich
Reviewed: August 21, 2018
10
Excellent
Good service, friendly staff
Frankfurt
Reviewed: August 14, 2018
8
Very good
Overall satisfied, but didn't get the reserved model.
Frankfurt
Reviewed: July 18, 2018
10
Excellent
Not bad
Frankfurt
Reviewed: April 11, 2018
6
Average
Frankfurt
Reviewed: February 7, 2018
6
Average
Frankfurt
Reviewed: February 6, 2018
10
Excellent
The old man was very helpful, upgraded us to a diesel Volvo T6! He patiently explained everything.
Frankfurt
Reviewed: October 23, 2017
10
Excellent
A good company, worth recommending
Munich
Reviewed: October 16, 2017
10
Excellent
The young staff were very friendly, but the older staff were a bit indifferent.
Munich
Reviewed: July 27, 2017
10
Excellent
The service was excellent.
Munich
Reviewed: July 14, 2017
4
Average
Frankfurt
Reviewed: July 13, 2017
10
Excellent
The cars from Caro are very new. I booked a Mercedes C-Class station wagon, but they gave me a brand new Mercedes E-Class station wagon upon arrival. An upgrade without additional cost, fantastic! The car was diesel, very fuel-efficient, and powerful, easily reaching 220 km/h on the highway when there was little traffic. The pick-up process was very simple. I had reserved to pick-up and drop-off at Frankfurt Airport. Upon arriving in Frankfurt, I contacted the car rental company, and a friendly gentleman driving a Caro-branded van met me at the airport's Exit 5, holding an A4 paper with my name on it. He drove me and my luggage to the rental office, checked my driver's license and notarized documents, swiped the deposit, got my signature, and I was all set to go. It was a pleasant start to my road trip! When returning the car a day earlier than planned, I filled up the tank and arrived at the return point at 9 PM. The company's staff had left for the day, so I contacted Caro, and they told me to drop the car keys in the mailbox for self-service return. Not feeling assured, I drove the car back to the hotel and returned it the next morning. On the way, I encountered the Caro van and tailed it to the return point. The gentleman drove very skillfully! After some back-and-forth, the fuel gauge dropped slightly. I explained the situation to the gentleman, and he waived the extra charge with a wave of his hand. Amazing service! It was a smooth and pleasant car rental experience!
Frankfurt
Reviewed: July 4, 2017
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