Fairly satisfied. There was a minor issue with the car's tire during the trip. I called customer service, and later at another city's rental location, the car was replaced. The issue was resolved relatively smoothly.

The staff was very friendly, but they didn't have the car I wanted. Very disappointing.

Quick car pickup at the store, staff were very friendly

The young man at the airport branch was very nice and patient. My English is poor, but he used Google Translate to help me understand him. Since I had already purchased full insurance from the company, there was no push to buy additional insurance. It was a good experience.

waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.