The Avignon branch is excellent in all aspects, and the car is very new.

Satisfied

The staff had a good attitude. There were many people queuing on the pickup day, and they gave a small discount.

The car was an upgrade to our original booking (Twingo to Clio) Drove well enough on long drives but was jerky in stop/start traffic. The staff were excellent and helpful for collection and return.

I cannot say as I did not book it.

Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.