Since it was a Sunday, operating hours were from 10:00 to 14:00. I originally booked for 14:00, but arrived early at around 12:30. There was someone else renting a car in front of me. They specifically reminded me to return the car before 12:30, otherwise, it would count as another full day.

Informed that the rented model couldn’t be returned in Italy, had to change the car last minute

After leaving the garage, I found the tire pressure warning light on. I went back to ask the staff, and they replied: It's like that, no problem. For the following 8 days, the tire pressure warning light was always on. Indeed, there was no issue, but it made me overly anxious about manually checking the tire pressure. The car itself was pretty good!

Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.

There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.