They aggressively pushed insurance at the beginning, even though I already purchased full coverage through Zuzuche. It took half an hour before they handed over the car. Upon return, they claimed a minor scratch, which was disputed, and charged me 325 euros for damages. Since I had a flight to catch, I couldn't argue with them further and had to leave. I didn’t receive any written damage report; they said they would email it to me. Strongly do not recommend using this company!

The car rental company had many customers, which resulted in a long wait of an hour and a half to pick up the car. I was forced to purchase an 88 Euro insurance as the staff did not recognize the insurance bought on Zuzuche.

The order amount was 47.50, but I paid 69.74 at the store. Now, looking at the invoice, everything is written in English except for an extra charge [cleaning fee] which is deliberately written in Italian.

Rude attitude

Very dissatisfied