Fast in handling incidents. The store in the suburbs of Rome is more reliable than the one at the train station. The sales staff at the central station are too pushy.

The €500 deposit was not refunded; the rental company is deceptive! We had already informed them verbally about cross-border travel when signing the contract, and it was noted in the order. However, when returning the car, they claimed there was no record of cross-border travel and refused to refund the deposit.

Low prices, great service

Number of managers at the moment of the car’s pick-up need to be increased. Waiting time of more than 1 hour.