The service was terrible. Even after buying insurance, they deliberately made things difficult. The service attitude was extremely poor. They even intentionally made card payments fail, despite claiming that with their insurance, no deposit would be required. My cards all had sufficient limits, but none of my three cards worked. Later, they processed someone else's transaction first, and suddenly my card worked again after that. It was clearly malicious. In the end, they forcibly added additional insurance costing over ten euros, claiming it was due to system price fluctuations.

Average service attitude

The queue for car rentals at Milan airport is too slow.

They were all very helpful.

The site shows cars which are not compatible with the car rental cars. Unfortunately this is true not only for europcar but all car rentals

Like: speed of employees
Dislike: everything was great