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Search for Europcar Car Rentals in Florence

Overall easy experience

Reviewed: Thu, Jul 11, 2019
About Europcar: 9.3 /10
Europcar counter folks were fine but their 24/7 emergency line was not. We called for help when a warning light came on in our Volvo. The person answering did not speak English but said someone would call us. Never got a return call. We figured out the issue but if it was more severe I can imagine a frustrating experience. Got their cell phone/WiFi rental. It was fabulous making navigation and location highlights easy. Worth the money.
About QEEQ: 8.0 /10
All aspects were great except it would have been helpful to add the rental company on the confirmation. We made the reservation far in advance and forgot it was through Eurocar. Overall experience was great.
Volkswagen Passat Station Wagon Automatica image
Europcar
Florence International Airport(FLR)
Florence
Italy
Standard | Volkswagen Passat Station Wagon Automatica or similar

Relevant Reviews on Europcar in Italy

Guy Lyly

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Europcar
Milan Linate Airport(LIN)
Milan
Italy
Reviewed: Tue, Jun 10, 2025
About Europcar: 10.0 /10
It's acceptable.
About QEEQ: 8.0 /10

Guy Lyly

View more >
Europcar
Milan
Italy
Reviewed: Sat, May 17, 2025
About Europcar: 10.0 /10
Great experience, I will rent a car here again next time.
About QEEQ: 10.0 /10

Megan Marjory

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Europcar
Milan
Italy
Reviewed: Tue, Apr 30, 2024
About Europcar: 10.0 /10
Very satisfied! The car was in great condition.
About QEEQ: 10.0 /10

View more >
Intermediate | Audi A3 or similar
Europcar
Venice
Italy
Reviewed: Mon, Jul 22, 2019
“Avoid Europcar in Italy”
About Europcar: 3.7 /10
Audi A3 diesel is a good and low km car. However it took over 90 mins to get served and receive the car. Other patrons had the same experience - we were not alone. Car arrived dirty, damaged and with low oil warning light on. I've never had to add oil for a hire car before. Europcar later tried to blame me for damages to the vehicle, thankfully we took many pics on receipt of the vehicle to prove our innocence. Customer service at Europcar have been unresponsive to emails throughout the experience.
About QEEQ: 8.0 /10

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Convertible | BMW 2 Series Cabrio or similar
Europcar
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Sun, Jun 9, 2019
“Booked a car, got one. So maybe it was good.”
About Europcar: 4.0 /10
Didn’t get the car I booked.

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