From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 3331776131
logo_img

Europcar worst customer service ever

Reviewed: Mon, Jul 22, 2019
About Europcar: 4.7 /10
Europcar have worst customer service ever, I had an emergency which I needed to speak to there pick up office but for a whole an hour they wouldn't pick up the phone, and so I had to go back to there office which took more than an hour and when I reached I asked why aren't you answering the phone they said there busy to answer phone and furthermore I was mistreated in a horrible way
About QEEQ: 7.0 /10
Compact | Seat Arona or similar

Relevant Reviews on Europcar in Italy

Howar Raleign

View more >
Reviewed: Wed, Jul 9, 2025
About Europcar: 10.0 /10
The process of picking up and returning the car was very smooth. Returning the car was almost instant. I received the return inspection report just as I was stepping onto the train station escalator. Europcar is trustworthy.
About QEEQ: 10.0 /10

Uriah Hemingway

View more >
Reviewed: Thu, Oct 10, 2024
About Europcar: 10.0 /10
It's a large company, overall a pretty good car rental experience.
About QEEQ: 10.0 /10

Sean Jonson

View more >
Reviewed: Sat, Jan 11, 2014
About Europcar: 10.0 /10
The staff were excellent.
About QEEQ: 10.0 /10

Eden Dutt

View more >
Reviewed: Sun, Aug 14, 2016
About Europcar: 10.0 /10
Good service
About QEEQ: 10.0 /10

m.holt

View more >
Compact | Seat Arona or similar
Reviewed: Sun, Jun 30, 2019
“will not use them again and would advise every one else to give them a miss”
About Europcar: 8.3 /10
Not a good experience over one hour to get served when I was 3 meters from the counter with 8 people in front of me, now Im being accused of causing damage to the car ( a scratch to the bumper ) which I did not as the car never left the hotel car park
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!