Service with Avis was quick and very accommodating

Very convenient. They asked if I wanted to purchase additional insurance, and after I declined, the paperwork was processed immediately. The instructions for car pickup were clear. Returning the car was even simpler—at the drop-off point, staff approached to take the car, performed a quick inspection, and completed the handover. There were still staff available even close to midnight.

The service was good, there are many counters at the airport so picking up the car was quite fast. However, the car I got was not cleaned after the previous renter returned it.

Very good but no communication. They swapped for a smaller Q3, and it was the only one left in stock reserved for me. It just fit my 24-inch suitcase and a carry-on. The trunk was much smaller than a full-size. The car had half a tank of fuel at pickup, which is inconvenient. Same at dropoff, half a tank.

It's acceptable