Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

B.Acampa

Germany

Reviewed: Wed, Dec 11, 2019

About Hertz: 7.0 /10

Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.

About QEEQ: 10.0 /10

Smooth and friendly process as usual.

Hertz

Munich

Germany

Small SUV | Opel Crossland X or similar

1 days rental

Relevant Reviews on Hertz in Germany

William Piers

Germany

1 days rental

Reviewed: Tue, May 28, 2019

About Hertz: 6.0 /10

Clearly deceiving consumers. Initially said they would give us a Volkswagen, later I mentioned we booked a Mercedes, and then they just found a sedan version, not the wagon we booked. Our luggage almost didn't fit.

Marico Sheridan

Germany

1 days rental

Reviewed: Sat, Aug 4, 2018

About Hertz: 8.0 /10

Waited for a long time

Riva Walkley

Germany

1 days rental

Hertz

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Fri, Feb 15, 2019

About Hertz: 2.0 /10

I purchased full insurance, but Hertz added another full insurance. I didn't notice and was charged over 200 euros extra for overlapping insurance. I suspect Zuzuche of fraud! Everyone, avoid renting from this scam company. I will be gathering evidence to sue them.

Belle Lynch

Germany

1 days rental

Intermediate | Toyota Corolla or similar

Hertz

Munich

Germany

Reviewed: Mon, May 4, 2015

About Hertz: 8.0 /10

It took almost an hour to find the return location in Heidelberg (near the symphony orchestra). The address could not be found on two different GPS systems, which was really frustrating. Everything else was fine.

About QEEQ: 10.0 /10