AVIS CAR RENTAL REVIEWS IN FRANCE

Pretty good overall, but I originally booked a Peugeot 208, and only a Mini was available. The trunk was a bit small, but everything else was fine.

There were few people when I went, and the staff was very patient. The car pickup process was smooth.

The entire car rental process went smoothly. There was a small issue with the vehicle, but the lady at the store quickly resolved it.

The service near Lyon train station has always been quite good.

It's okay.

The Avis service at Disney Station is excellent.

Very good

Convenient pickup and drop-off.

I rented a car from Avis this time. A big brand does live up to its name. There was no need to queue during pickup, the process was simple, and they didn’t try to sell me insurance. They just handed me the keys, and the car was parked right across from the counter. The staff said if I was concerned, I could take some pictures for my own records. When I returned the car, they didn’t even inspect it. They just took the keys and told me I was good to go—very straightforward! Before I even left the parking lot, they refunded the 200 euros deposit to my account—super efficient! For picking up the car, it was relatively easy to find. It’s at Hall 3 of Lyon Train Station. If you’re taking the metro, after entering the station, go straight towards Hall 3, then take the elevator in the parking area down to level -1. Once you exit the elevator, you’ll see the Avis sign. A special note about returning the car—it was really hard to find the location. Even though my navigation app said I arrived, it was on my left-hand side but I couldn’t find the entrance. I asked several passersby, but none of them knew either. I ended up driving around and using the navigation app again. After trying multiple times, I finally spotted a QEEQ return location sign ahead, which led me to realize that the parking lot was there.

Originally booked a Peugeot 208, but received an MG3 for pickup. The car is small, which makes it well-suited for Europe's narrow streets. It was easy to drive. Purchased full insurance and completed a round trip from Avignon to Nice, including visits to nearby towns. The only slight inconvenience was parking. The refund of the pre-authorization took a bit longer than expected.

Satisfied.

Good service.

Quick and efficient service

The car rental process was convenient, and the vehicle was in great condition. I would rent again.

Pretty good.

The staff was very friendly, there was no upselling, and the car pickup was very quick.

Great service, convenient pickup, friendly staff, deposit returned on the same day.

The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!

The car pick-up process was very smooth, the keys were left inside the car. The vehicle was brand new and extremely easy to drive.

Average level.