30 Car Rental Brands at Milan Malpensa Airport (MXP)

Reviewed: November 5, 2025

Overall, quite satisfied.

Reviewed: October 9, 2025

No queues throughout the process, smooth return.

Reviewed: August 14, 2025

Very satisfied!

Reviewed: July 17, 2025

Reviewed: July 8, 2025

There is a common issue with car rental companies abroad nowadays. If you purchase insurance through the platform, they won't force you to buy additional insurance, but they charge a very high deposit. This is not just with this company; I have noticed the same issue with several others. This company, however, has an additional issue: they charge a €36 cleaning fee if the car interior is a bit dirty upon return. This is the first time I've encountered this, and it doesn't feel great. Everything else is fine, though.

Reviewed: November 4, 2025

Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.

Reviewed: October 24, 2025

They didn't have the Focus I wanted. At first, they gave me an MG4, which I declined. Then they offered a Jeep Avenger. I thought it was a sedan where I could hide luggage, but all the cars turned out to be hatchbacks. Thankfully, the trunk had a black cover so luggage inside wasn't visible from outside.

Reviewed: September 29, 2025

We may have arrived early, so there were very few people in line. The process was completed very quickly. But remember, when renting a car abroad, always purchase full insurance, as rental companies make their profits primarily from it.

Reviewed: August 28, 2025

Pretty good. The car pickup, return, and deposit refund were all very quick.

Reviewed: October 28, 2025

Very easy to locate. First of all, the airport is not large, and just outside the door in the nearby building is the car rental hall with several brands clearly marked. The staff were very welcoming. Having been to Europe several times, I must say the young lady who assisted us this time was genuinely very nice. After completing the paperwork, the parking lot is directly in the building's upper level. The person assisting in the parking lot was also a young lady, which is not common in my many car rental experiences in Europe—it’s usually older men or women. The local Italian young people provide good service. We weren’t too keen on the car they initially offered, but they allowed us to choose another car of the same class on the spot. The car’s condition was excellent.

Reviewed: October 22, 2025

The car was good, and the pickup process went smoothly. The staff were polite. Due to changes in my itinerary, I had to change the drop-off location, and the fee was reasonable at 80 euros. Overall, a very good experience. Reminder: Traveling from Switzerland to Italy on Fridays may result in traffic jams, so plan your time accordingly.

Reviewed: October 13, 2025

The counter is located within the airport and shared with several car rental companies; you need to take a number and wait in line.

Reviewed: August 18, 2025

Very good.

Reviewed: August 10, 2025

Very convenient. The process of picking up and returning the car was seamless. The originally booked model was unavailable, so it was replaced with another car, which was in great condition and very comfortable to drive.

Reviewed: October 26, 2025

The service is excellent when purchasing full insurance.

Reviewed: September 23, 2025

This rental company did not clearly mention the one-way rental fee.

Reviewed: September 15, 2025

Very satisfied.

Reviewed: July 30, 2025

They provided a brand-new nine-seater car with a spacious trunk and third-row seating! Very satisfied! Remember to purchase full insurance so that if minor incidents like scratches occur to the car, you won't need to contact the police or report to the rental company. You can simply mention it when returning the car.

Reviewed: July 23, 2025

Fluent English, highly efficient, and ample vehicles available.

Reviewed: October 25, 2025

Recommend better models based on your actual car usage.

Reviewed: August 17, 2025

Satisfied

Reviewed: October 24, 2025

Pickup and return were very convenient. I purchased full insurance, so there were no worries when returning the car—just left the keys and walked away. However, the hybrid CX60 was extremely hard to drive without electricity. Also, the left front tire was underinflated when picking up the car, and I couldn't locate the puncture on-site. The store staff fully inflated it, and I drove off. Two days later, the pressure dropped to 1 bar, and I quickly found a roadside repair shop. Turns out, there was a nail in the tire from the start. I had to pay 30 euros for the tire repair myself.

Reviewed: October 22, 2025

The process of picking up and returning the car was very convenient.

Reviewed: October 11, 2025

Perhaps because it was early, there was no queue, and the staff's attitude was good.

Reviewed: October 9, 2025

This is probably the best car rental brand at Milan Airport.

Reviewed: October 7, 2025

Upgraded to a 308 GT when renting the car, which had less than 10,000 kilometers on it and was in great condition. For peace of mind, I purchased full insurance from the rental company. Returning the car was quick and hassle-free with no unexpected charges.

Reviewed: October 24, 2025

The store is located outside the airport, and there is a shuttle service at Gate 6, which is very convenient. The staff didn't try to upsell insurance when I picked up the car, but I requested to purchase full coverage insurance. The staff member patiently explained it to me. Since I had full coverage, returning the car was smooth as well—just handed over the keys and I was done. The €500 deposit was refunded the same day.

Reviewed: October 18, 2025

The staff handling car pick-up and drop-off at the rental company were very friendly and did not try to sell insurance or impose any extra charges. I would choose this rental company again if I travel to Italy in the future.

Reviewed: July 27, 2025

The service was great, the staff were very friendly, and the return process was efficient.

Reviewed: July 1, 2025

It's fine.

Reviewed: June 12, 2025

It's okay.

Reviewed: October 21, 2025

Excellent

Reviewed: October 6, 2025

They offer additional insurance and highway ETC, but I opted out, and the process was done quickly. A domestic driver's license is sufficient (valid until 2025/9/27).

Reviewed: September 30, 2025

Overall satisfied, no aggressive upselling encountered.

Reviewed: September 21, 2025

The process of picking up and returning the car is very efficient.

Reviewed: September 19, 2025

Overall, quite satisfactory.

Reviewed: October 21, 2025

This car rental company provides professional service and great value for money. I will choose them again next time!

Reviewed: October 17, 2025

I booked a Peugeot 3008 but got an MG ZS instead. The car felt a bit small; fitting two 28-inch and one 24-inch suitcases was a bit tight, especially since my non-standard luggage is wider than usual (standard ones might fit lying down). Finding the car was straightforward, and returning it was also easy if you prepared well. We were over 20 minutes late returning the car, but there was no extra charge. There were no pushy sales tactics, the return inspection took only three minutes, and the process went smoothly. It's been over ten days since we returned home, and the deposit hasn't been charged, so overall, it was a pretty good experience.

Reviewed: October 10, 2025

It seems to be a local Italian car rental company with very high ratings. The actual service was indeed excellent. The staff checking the car during return was very enthusiastic and completed the inspection quickly, allowing customers to return the car promptly.

Reviewed: October 10, 2025

I saw online that some people mentioned this company aggressively promotes insurance, but luckily, I didn't experience any of that. During the entire rental process, they didn't push anything on me. I simply told them I had purchased full insurance through the platform. They even upgraded my car to a Volkswagen T-Cross. When returning the car, make sure to follow the GPS directions; otherwise, it's easy to miss the correct route. However, even if you make a wrong turn, Google Maps will guide you back in about five minutes, so there's no need to worry. There's a gas station near the return location, so refueling is convenient. Finally, when you arrive at the drop-off point and park the car in the designated spot, the staff will come over to inspect the car. After that, you'll just need to sign, and the process is done. Within about fifteen minutes, the pre-authorized deposit was returned to me. Overall, this car rental experience was fantastic!

Reviewed: October 8, 2025

Satisfied

Reviewed: October 13, 2025

The car had some minor blemishes on the exterior, but it didn't affect the experience. Make sure to take photos for documentation. The inspection during return was smooth as well.

Reviewed: September 25, 2025

Excellent!

Reviewed: June 6, 2025

Satisfied

Reviewed: May 14, 2025

This is a small car rental company, and one person handles everything from reception to car pickup and return inspection. The service attitude was okay, and there was no hard-selling of additional products. I booked a Volkswagen Polo but received a Toyota Yaris with over 50,000 kilometers on it. That wasn't a big deal, but the car's exterior had about ten noticeable scratches and dents, which made the initial inspection quite tedious. When returning the car, the staff discovered a new dent on the front passenger door. I checked, and indeed there was one, but I didn't hit anything during the entire trip. How this dent occurred is a mystery to me. Even after reviewing the video from the pickup, it didn't appear to have been recorded. I had no choice but to accept it and anticipate being charged over 400 euros. My advice is, if budget allows, go for a large car rental company. On my previous trip in France, I rented from Europcar, returned the car simply by leaving the keys in the drop box, and it was done. The key advantage was that their cars were newer (only around 3,000 kilometers), saving time and hassle!

Reviewed: March 5, 2025

The translator's validity period for the required documentation must not expire.

Reviewed: September 30, 2025

The rental company did not push extra products.

Reviewed: July 2, 2025

Extremely satisfied

Reviewed: October 6, 2024

Very satisfied

Reviewed: July 21, 2024

Reviewed: July 21, 2024

Reviewed: September 3, 2025

We picked up the car near Gate 17 in the departure hall. It was a yellow car and very easy to spot. I made a phone call, but it was in Italian, which I couldn't understand. Fortunately, the yellow car arrived quickly, and we only waited for 10 minutes. During pickup, they tried to sell us insurance, but I declined, and there was no issue. The car was very clean and worked perfectly. We had booked a Ford, but were given a Citroën instead.

Reviewed: August 10, 2025

Reviewed: June 29, 2025

It's best to call the rental company after reaching the airport shuttle drop-off point. They do have promotional services, but you can decline them. Returning the car was very quick. Overall, it's pretty good!

Reviewed: June 8, 2025

Reviewed: May 22, 2025

Very good, their English proficiency is sufficient.

Reviewed: August 31, 2025

The car condition this time was excellent—clean, tidy, and odor-free. The dashboard indicated a full tank, making pick-up and drop-off extremely convenient. The staff was efficient, completing the handover process in just 15 minutes. The vehicle's performance was great, with highly responsive navigation and rearview camera. Driving through the Dolomites for six days was effortless! Highly recommended, and I will choose this company again next time.

Reviewed: June 3, 2025

Excellent. The car was very new, and there were no issues during the trip.

Reviewed: May 22, 2025

Reviewed: May 16, 2025

Reviewed: May 13, 2025

Reviewed: August 26, 2025

The pickup process was convenient, and returning the car was smooth as well. However, I booked an Opel but was given a Hyundai i20 instead.

Reviewed: August 9, 2025

Reviewed: July 17, 2025

The counter that served Alamo serves also few other companies, therefore there was some waiting time for the collection. Besides all went smoothly.

Reviewed: May 30, 2025

Very satisfied.

Reviewed: February 11, 2025

Excellent

Reviewed: August 12, 2025

Reviewed: June 18, 2025

Reviewed: May 31, 2025

The service was excellent, with clear explanations.

Reviewed: May 4, 2025

Very satisfied with QEEQ's service. I gave four stars to the store because I was being generous. The store's service was average—they ignored my request and thought I was causing trouble. In fact, I just wanted to downgrade and switch to a different car, but they even tried to cancel my booking.

Reviewed: March 25, 2025

Reviewed: August 2, 2025

The upselling was a bit excessive. They recommended this BMW electric car to us for 30 euros per day. We rented it for 3 days and didn't need to recharge it. The car rental staff assured us that we didn’t need to return it fully charged and that parking outside was free. It had a range of over 360 kilometers at pickup, and we returned it with over 200 kilometers of range remaining.

Reviewed: July 30, 2025

Overall service was good, and there was no forced consumption.

Reviewed: August 19, 2024

Very happy. They gave us an upgrade and there were no problems with the drop off.

Reviewed: August 9, 2024

Booking early through CALL helped secure comprehensive insurance at an excellent price.

Reviewed: August 6, 2024

Reviewed: July 16, 2024

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

Reviewed: July 27, 2025

Reviewed: July 23, 2025

During the peak summer season, AVIS showed no available cars for rent, but we managed to find one here, which wasn’t easy. Before leaving Milan Airport, we contacted the rental company, and they said they would send a car to pick us up and take us to the rental point, saving us the hassle of dragging our big bags there ourselves. At the pickup point, we discovered that AUTOONE and SURPRICE were operating together. When we later received the confirmation email, it was under AUTOONE’s header, so I guess they are sister companies. There were two staff members handling the procedures on-site. We waited about ten minutes before it was our turn to process the rental. After adding full insurance and paying for cross-border driving at the counter, we received a car slightly larger than the one we had reserved—a white SEAT Arona. The whole pickup process took about ten minutes. (Unfortunately, the later survey options didn’t allow us to select the actual car we got.) For the return, since we had full insurance, as long as the tank was full, they quickly verified the vehicle and completed the return process.

Reviewed: July 23, 2025

During the busy summer season, AVIS showed no cars available, but we managed to find one here, which wasn’t easy. Before leaving Milan Airport, we contacted the rental company by phone, and they kindly sent a car to pick us up and take us to the rental location, saving us the trouble of carrying our luggage ourselves. Once we arrived, we found that AUTOONE and SURPRICE shared the same location. Later, when we received a confirmation email, it was under AUTOONE’s name, so they’re probably sister companies. There were two staff members processing rentals on site, and we only waited about ten minutes before it was our turn. After confirming the addition of full insurance and cross-border usage fees at the counter, we were given a car slightly larger than the one we had booked. It was a white SEAT Arona. The entire process took about ten minutes. (Unfortunately, in the later selection options, we couldn’t choose the actual car model we received.) When returning the car, we had full insurance, so as long as the fuel tank was full, they quickly checked and completed the return process.

Reviewed: June 3, 2025

The overall service was quite good.

Reviewed: April 27, 2025

Reviewed: June 25, 2025

Pretty good.

Reviewed: June 2, 2025

Good, no mandatory insurance required.

Reviewed: May 17, 2025

I was lucky to get a brand-new car at pickup. Although I had already purchased full insurance through the app, the rental company didn't recognize it and insisted on a local insurance option for 35 Euros per day. I decided not to buy it, but they still froze a deposit of 900 Euros. The return process was smooth—staff inspected the car inside and out, found no issues, and I was good to go.

Reviewed: February 9, 2025

Not bad. When picking up the car, they just informed me that I didn't purchase the insurance from their company, and if an accident occurred, the deposit would be deducted. After I mentioned I had bought full insurance through the rental platform, they didn't say much and handed over the car as usual.

Reviewed: June 10, 2025

Reviewed: May 11, 2025

Reviewed: April 14, 2025

It seems to be a new car rental company with reasonable prices and smooth service. The location is easy to find, and the staff are professional without unnecessary chatter or upselling. Highly recommended.

Reviewed: April 13, 2025

Overall satisfied.

Reviewed: February 16, 2025

Very satisfied, the service attitude was excellent.

Reviewed: August 9, 2023

차량 반납 후 렌트카 회사에서 유류대에 대한 청구서가 왔습니다. 반납할때 반납 처리 직원에게 픽업,반납 사진을 보여 주었는데 청구비용이 많다고 생각 됩니다.확인부탁드립니다.그리고 보증금 결제한거에 대한 정리 확인부탁드려요.관련 사진보내겠습니다.

Reviewed: June 9, 2025

Reviewed: July 30, 2024

The service is quite efficient and quick.

Reviewed: June 18, 2024

If timing is right, the whole process is very smooth. However, their working hours are from 8:00 AM and they are closed on Sundays. It might be more troublesome outside these hours.

Reviewed: June 19, 2018

Reviewed: July 21, 2017

Although pickup and drop-off are not at the airport, there's a shuttle service.

Reviewed: May 20, 2025

Overall, quite satisfied. They even gave me a free upgrade.

Reviewed: January 26, 2025

des escrocs, n'ont jamais rendu la caution car entreprise en liquidation

Reviewed: November 18, 2024

Yes the car was great and the rental staff were helpful

Reviewed: March 26, 2024

Very easy to find, they briefly pitched additional services but you can just decline, service was very quick.

Reviewed: February 13, 2024

Very satisfied, the staff was very pleasant.

Reviewed: November 4, 2019

the care was not in perfect condition. I also requested to pick the car one hour before the booking time and it was absolutely impossible (they asked me to pay an extra 150 euros for anticipating the time)...

Reviewed: September 18, 2019

Obligation de prendre un vehicule diesel, avec paiement d'une taxe environnement supplémentaire (10 eur pour 2 jours de location), 90 minutes pour la prise en charge du véhicule... Tres mauvaise experience

Reviewed: July 21, 2024

Satisfied

Reviewed: July 10, 2024

Very satisfied

Reviewed: March 21, 2024

This company has only one counter, so you need to wait a bit.

Reviewed: March 16, 2024

No upselling of additional services, accepts domestic translation documents - Locauto group

Reviewed: July 4, 2024

Maggiore charged my credit card a month after claiming there was a scratch on the car. Then, they charged me again six months later and could not provide any proof when I contacted them.

Reviewed: July 20, 2019

We were given a car with a flat tire. Tire pressure light immediately came out 15 km after we left. We filled up the tire each morning for 3 days until it got really bad. Brought it to the Verona airport to exchange cars and they insisted the tire wasn’t flat. I told them I just filled it up 10 minutes ago so we could get there. They then charged us for another whole rental which cost more for 3 days than the original charge of a car for 7 days. I paid for two car rentals. I tried to have them think logically saying why would I drive out of the way while on vacation to exchange a car for the same thing or lesser if there wasn’t a problem. Sure enough as they argued you could see the tire got flat. They never even apologized. It was an extremely unpleasant experience

Reviewed: July 6, 2019

Easy and very quick

Reviewed: January 10, 2019

Reviewed: May 14, 2018

Reviewed: November 19, 2023

I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.

Reviewed: August 18, 2018

Like: Car gave good mileage...it was equipped with snow chains and reflector jacket in case of any emergencies
Dislike: Car was by default set for Italian language which was little tricky to change back to english..

Reviewed: May 12, 2019

Counter staff was extremely helpful and efficient. I was in and out in not more than 5 minutes. Mary Anne was the one who attended to me and she was exceptional, nothing short of excellent. The way she helped me in completing the formalities quickly was stellar. I loved their service.

Reviewed: February 22, 2019

The service was good and the process was simple. However, they were picky about the credit card, which was annoying. The price was relatively cheap though.

Reviewed: January 18, 2023

Their actual name is AUTOVIA which is super confusing to understand you came to the correct place, no signs at the airport at all, hard to understand the schedule and where to take the parkingo shuttle.

Reviewed: January 4, 2020

Great staff! Great guys! Thank you to all the staff from the Malpensa Autovia! Grazie!! Un saluto speciale a Dottore Priolo e ai suoi amici!!!

Reviewed: October 4, 2019

It was difficult to find interact desk... should be made clear it is GoldCar

Reviewed: June 19, 2019

Upon picking up the car I was advised I needed to pay 1000 euros deposit vis a credit card, which I do not have, so instead I was compelled to pay 130 euros for fully comp insurance that I did not want, meaning my great deal was in fact, terrible. The staff were rude and the car was downgraded from the reserved 'Golf or similar'

Reviewed: September 28, 2019

Excellent service!

Reviewed: September 3, 2019

It was not Target but another subcontractor

Reviewed: August 26, 2019

I was really frustrated that on my booking it showed the car company was In the airport terminal and it was NOT. I waited AN HOUR for the company to send the shuttle service, I had to call several times each time I was told they were on their way. It was only 10 minutes away yet I waited an hour! The way back I waited half an hour for the shuttle to come. Other than that they were very good.

Reviewed: May 2, 2019

We received better vehicle than we expected!

Reviewed: April 24, 2019

I should note that the actual company was called Rental Plus..apparently Target Rent are a broker. So Rental Plus were great.. we were picked up by a shuttle called 'Travel Parking' (shuttle collections outside departure area and opp pharmacy). - was relatively easy to find. My only negative was that the car was smaller than expected...it was a 7 seater but the last two seats were more sort of kid-seats with no leg space - that probably explains why this car was much cheaper than the competition. Some clarity on this when booking would have been good.

Reviewed: September 17, 2019

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

Reviewed: September 12, 2019

We never got our rental car since Rhodium sold it over to Goldcar company and Goldcar said they dont have car for us and we should call Rhodium and when we called Rhodium they never picked up the call. With long flight and a small baby with us it was horrible time at the airport.

Reviewed: September 12, 2019

The car was as requested, a few little scratches but overall very good. The counter staff on pick up and drop off were excellent. The sales counter staff however weren’t are letting you down. Poorly signed Rhodium branding within Goldcar signage isn’t easy to spot. The sales counter staff were then too pushy over insurances that I already had. Oh and thanks for offering me insurance initially at €230 then reducing this to €180 when I turned it down the first time, that really is just unprofessional and takes me for a fool. Once I had turned down the insurance I was treat like an inconvenience and moved on quickly without a lot of instruction on what to do next. Very poor

Reviewed: July 22, 2019

Almost unpossible to find car. No phone support

Reviewed: August 19, 2019

After walking some distance from the terminal with 3 young children to collect my car I arrived at the service desk. there were two people om the desk for four rental companies. It was unclear where to queue so as only one customer was being served i showed the other person my agreement to be told know you must queue behind this person as this is the line for firefly. The person in front was having trouble with their credit card authorisation. when i finally got to the front a gentleman came and stood behind me. I was then rudely asked to step to one side as the customer had already been served and the desk clerk wanted to know what the issue was. He then informed her that the car that the damaged she had marked on the car was incorrect and in fact there was far more damage and he wanted this noted and signed for not that i can blame him but i thought to myself surely he could of sorted this after myself had been served as i had three young children with me. Finally got served and was offered a choice of 3 cars Nissan Duke, Volkswagen Golf, Fiat 500 crossover. None of these were the full size car that was advertised as a ford fusion. I had two large suit cases with me and asked well what has the most boot space. The desk clerk couldn't tell me so asked another colleague who advise the golf would be the best option. They also tried to upsell me the full package insurance but i showed them i had purchased full access insurance in the UK. i was given directions to take the lift up and my car would be located in the hertz lot just outside the lift. This was not the case and i had to trudge through different lots trying to find this. To say it reminded me of a scene from trains, planes, and automobiles is an under statement. I also noticed far more scratches, bumps, and dings on the car than were indicated but was told just to take pictures if there was an issue. On returning the car i was advised there was a €159.00 Euro fee to pay something of which i was not advised.

Reviewed: February 1, 2019

Reviewed: January 27, 2017

Reviewed: July 4, 2016

Reviewed: July 15, 2019

Customer service at the Milan Airport is totally poor. long waiting time for no reasons. Vehicle conditions are not the best, many miles, a lot of scratch and poorly cleaned.

Reviewed: November 30, 2018

Simple procedure, no excessive upselling of additional services.

Reviewed: June 11, 2018

Reviewed: August 16, 2017

The company is okay, but I advise everyone to take a photo of the odometer when picking up the car. Also, my rental had a built-in GPS, but the staff said it didn't and made us rent one. It didn't work well, so we ended up using the car's built-in one.

Reviewed: June 18, 2017