Lines were a bit long, but there was no hard selling and the staff stayed professional the whole time.

This is the second time renting from this company. They provided an Italian local brand, Lancia. Although it's a small car, it performs excellently on the narrow roads of many small towns in Italy. With a 1.0-liter engine and electric assistance, fuel consumption is extremely low, and the space is sufficient for two people. I purchased full insurance directly from the car rental agency for peace of mind. The staff assured me that even if the car is damaged extensively, there's no need to pay. During drop-off, they didn't even inspect the car.

Welcoming and friendly customer care, both at car collection and return. Good value for money.

Happy about the change in price, which made me save about 10$ after the booking.

It took ages to collect the car, staff was rude and constantly try to cross sell and up sell other insurance package and car upgrade etc.

They are perfect.