Very satisfied. Picking up the car in Nice was quick and simple. The car was in good condition, clean and well-maintained. Returning the car in Paris was straightforward, just park the car and hand over the keys at the counter. The credit card pre-authorization was canceled within a few hours—great experience.

Procedures handled on the first basement level of the train station took about 5 minutes. Car pickup and exterior inspection on the seventh basement level also took about 5 minutes. The entire process was under 15 minutes, very convenient and efficient.

Quite responsible with a very good attitude.

The counter staff were helpful. As there were no cars available when we arrived and a large queue i had to wait aprox 1 and a half hours standing in 30degree heat. The car i got was not what i had ordered. This was disappointing.

The staff were pleasant but gave us no paperwork nor instructions to get back to the French drop off location. We went round in circles for ages. Eventually, we found the Alamo desk on the Swiss side but they did not really help. Again we went in circles. The car itself was good but the return experience was very stressful and spoilt our return journey