Great service, with clear overall procedures. However, buying insurance on the platform doesn't make much sense since you still need to purchase local insurance on-site.
The store is clean, the car is in great condition, and the service is professional, enthusiastic, and thorough. Tianyi Car Rental's service and car condition exceeded our expectations, extremely professional, enthusiastic, and attentive. We will definitely rent from Tianyi Car Rental again if we get the chance and recommend it to friends planning a self-drive trip in New Zealand.
I was really happy with the whole experience. The front desk staff were super friendly and attentive. They gave me a brand‑new car with only 29 km on it, literally just picked up from the dealer, so it was spotless inside and out. After I returned the car, they even drove me to the airport, which was really thoughtful. If I come back again, I’ll definitely rent from this company.
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