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Last updated on: April 29, 2025
125Rental Locations
38Airport Locations
Map View of Car Rental Locations in Toronto
Hertz
8.7/10
Thrifty
8.3/10
Enterprise
9.3/10
AVIS
8.7/10
ZOOM
7.3/10
Routes
8.4/10
Dollar
8.6/10
Alamo
9.1/10
City Car Truck
8.6/10
Budget
8.4/10
Europcar
7.0/10
GREEN MOTION
6.9/10
National
9.5/10
Iversta Rent A Car
6.7/10
ACE
7.5/10
All Season Car Rental
10.0/10
Aucomm
8.7/10
SURPRICE RENT A CAR
8.5/10
York
10.0/10
Fox
7.0/10
Discount Car & Truck Rentals
7.4/10
NU Car
9.0/10
MEX
6.9/10
Economy Rent A Car
8.7/10
PAYLESS
9.0/10
E-Z RENT-A-CAR
5.1/10
RIGHT CARS
3.3/10
Peel
9.2/10
DOLLAR THRIFTY
10.0/10
Julius Hughes
Toronto
Rajan Patel
Toronto
Reviewed: March 2, 2025
Loose lot of money on charging due change of the car without my consent
Bradley Jefferson
Toronto
Odelia Lucius
Toronto
Isabel Jim
Toronto
Reviewed: February 6, 2025
The car rental process was smooth, and the service attitude was excellent.
June MacMillan
Toronto
Ali
Toronto
Nigel Jane
Toronto
Reviewed: February 22, 2025
Convenient and efficient, the top choice for travel.
Eileen Doherty
Toronto
Ryan Malan
Toronto
Reviewed: January 9, 2025
It was my first time renting from Thrifty and I was a bit unsure, but ended up very satisfied. I got a Ford Explorer with 70,000 kilometers on it, and its performance during driving was stable. Returning the car was quick and easy.
Sampson Noyes
Toronto
Sylvia Kelvin
Toronto
Rupert Sophy
Toronto
Reviewed: March 20, 2019
The rental counter is not far from the exit. I was able to find it without much trouble despite pushing a cart with two large suitcases. The process was straightforward. The lady at the counter was very friendly. She asked for my preference when selecting the car. After I checked the car and pointed out some issues (mainly that there was no spare tire, which she didn't seem to be aware of either), she immediately gave me a different car. The return process was also simple; they just asked if there were any damages and checked the fuel gauge.
S.Babstock
Toronto
Andre Isabel
Toronto
Augus Toby
Toronto
Leif
Toronto
Porter Lindberg(h)
Toronto
Ken Raman
Toronto
Tiffany Emma
Toronto
Hedda Babbitt
Toronto
Reviewed: March 27, 2025
Terrible service, had to wait twenty minutes for pickup after leaving the terminal.
Jack Roy
Toronto
Michelle
Toronto
Reviewed: August 11, 2024
Professional and efficient service, the car pickup process was smooth and convenient.
Florence Tennyson
Toronto
V.Gupte
Toronto
Reviewed: December 21, 2023
Be very careful while boling thru this agency. They advertised on the QEEQ website that they have 3000 km mileage limit but then the fine print says only 200kms per day. It would have been good if they were clear upfront. Also these guys charge cad 1000 deposit which is very high compared to the others. Also they didn't give the car with full fuel so while returning have to do a juggling act to make sure you don't underfill gas
R.Faria
Toronto
Eartha Malthus
Toronto
Reviewed: September 5, 2024
The service was decent and fairly quick, with smooth communication.
Luther Bruno
Toronto
Reviewed: June 5, 2024
I warn everyone, do not use Routes Car Rental. They are blatantly dishonest! It's a small rental company located outside the airport. When I went to handle my rental, there were hardly any customers, but the efficiency was surprisingly low. It took 2.5 hours in total, definitely not worth it. Not only is their service irregular and improper, but the few staff members I saw at the store appeared to be all South Asian and were dishonest, lying straight to my face. I had already purchased full insurance through the rental website, with the policy in both Chinese and English, but the staff claimed they couldn't understand and forced me to buy their insurance for over $20 per day. Even after speaking with the customer service rep from the rental website, they still insisted on selling me their insurance.
Emily Cowper
Toronto
Reviewed: June 5, 2024
Reminding all friends, do not use Routes Car Rental! They are blatantly dishonest! It's a small rental company outside the airport. When I went, there weren't many customers, but the efficiency was still low. It took a total of 2.5 hours and it wasn't worth it. Not only is their service unregulated and unruly, but the staff I saw at the store all seemed to be South Asian and were dishonest, lying blatantly: I had already bought super comprehensive insurance on Zuzuche, and the policy was in both Chinese and English, but the staff said they couldn’t understand and insisted on selling me their insurance for an extra $20 per day. Even after I called the customer service of Zuzuche, they continued to push their insurance.
Ira Julia
Toronto
Reviewed: June 3, 2024
The store required us to purchase new insurance and didn't recognize the insurance already bought on the Zuzuche platform. After over an hour of communication, we finally contacted Zuzuche customer service back in China, but they still didn't acknowledge it. We had to pay for the insurance ourselves to get the car, and then seek reimbursement from Zuzuche upon return.
R.Faria
Toronto
Uriah More
Toronto
Dave Winifred
Toronto
Phoenix Barnard
Toronto
Reviewed: October 9, 2024
The process was very quick, with no forced sales. However, unlike the US policy, a spouse cannot become a free second driver.
Gladys Sainsbury
Toronto
Reviewed: August 1, 2024
When we arrived, the wait time was a bit long. This counter seems to be shared with the blue T logo company. After completing the paperwork, we waited about half an hour to get the car.
Robert Field
Toronto
Guy Haywood
Toronto
Booth Whittier
Toronto
Gabriel Frances
Toronto
Gilbert Foster
Toronto
Reviewed: November 6, 2024
The staff's attitude and efficiency were both very satisfactory.
Coral Edward
Toronto
Reviewed: January 18, 2025
The agent insisted on selling insurance, claiming that if I didn't buy it, they wouldn't give me the car. Then they just sat there using their computer and ignored me. I used the rental page to show them that my rental contract already included insurance, and only then did they proceed with the process. However, because I couldn't understand their contract, they charged me a CAD 500 deposit (whereas BMW at Union Station only charged me CAD 300). Due to the language barrier, they made me swipe my card a second time—I thought the first attempt had failed. Later, I checked my messages and discovered that they had charged me an additional CAD 107 as rental fees (as explained by Zuzuche customer service, who are helping me resolve this issue). Additionally, I noticed in the contract a daily service fee of around CAD 7 or so (Zuzuche customer service said they would get back to me). So my advice is to be extremely cautious with this rental company or simply avoid them altogether. City rental companies are much more friendly and reputable. Generally, all busy locations like stations, ports, and airports are prone to fraud. Since the agreed time hasn't yet passed, I'm still waiting to see if there are any issues with the deposit refund.
Vipin Dhaddha
Toronto
C.OKUDO
Toronto
Gary Tom
Toronto
Reviewed: October 13, 2024
Everything else was good, but getting from the airport to the car rental company takes quite some time. Just make sure to allocate extra time.
o.alhasawi
Toronto
J.Burroughs-King
Toronto
Reviewed: January 2, 2025
When I arrived they tried to put my into a mini van claiming that was the only vehicle they had. After reading similar reviews I told them that the van was not acceptable, that I had paid for a SUV and that was the vehicle I wanted. Miraculous that they were able to find a SUV parked next to the other 11 SUVs on their lot!
E.
Toronto
Toronto
Toronto
Hugh Bowman
Toronto
J.Jung
Toronto
Valerie Stilwell
Toronto
Reviewed: August 23, 2019
I encountered a contract scam with the company and am currently appealing. It was a very unpleasant experience. How can the rental platform allow such a fraudulent company to exist?
Marshall Nora
Toronto
Reviewed: December 11, 2024
Booking through Zuzuche allows communication with rental store staff in Chinese, but there were no Chinese-speaking staff available. Communication relied on English and translation. Previously, my claim regarding the cross-border fee was deducted in Canadian dollars from my card. However, the refund was issued in US dollars instead of Canadian dollars. Why wasn't the refund given back in Canadian dollars? I suspect an intentional profit from the exchange rate difference between Canadian dollars and US dollars. Zuzuche, can you clarify: If I made a deposit of 650 Canadian dollars at the rental store, will the refund be processed back as Canadian dollars upon release, or will it be converted into US dollars again?
Monica Kent
Toronto
Reviewed: October 4, 2024
Very good, affordable prices, no hidden fees, hassle-free.
Daisy II.
Toronto
Madge Walter
Toronto
Reviewed: August 9, 2024
My flight was delayed on the first day, and the car rental office was closed when I arrived. The next day, they upgraded my car but charged me an extra 1,000 RMB. This is ridiculous! I'll never use this company again. Fellow travelers from China, be cautious!!!
Nicole Macadam
Toronto
Reviewed: November 5, 2023
The price is indeed a bit cheaper, and the car is in good condition. However, it was difficult to get a hold of someone by phone at the airport for pickup and drop-off. I had to take a taxi to get there.
Cornelius Webb
Toronto
Reviewed: September 24, 2024
Convenient and affordable, with better vehicle conditions compared to local rentals.
Barry Bobby
Toronto
Reviewed: September 9, 2024
This seemed to be my first time using National Car Rental, and it felt great—much fewer people in line compared to Hertz and Avis. The staff were warm and friendly, and communication was smooth. I picked a package on QEEQ that included a tank of gas, which was quite a deal. The package, however, only covered basic insurance, so I proactively added supplemental insurance (which rental customers usually prefer) for a reasonable price of 8 CAD per day. They gave me a larger Ford Escape, which felt very typical of American cars but was easy to drive and came equipped with CarPlay. The vehicle was in excellent condition.
Sebastiane Roger
Toronto
Reviewed: August 30, 2024
Renting and returning the car was super easy, and the overall service was excellent.
Emily Cowper
Toronto
Toronto
Reviewed: June 12, 2019
great selection, but car that was promised not available. they provided an amazing upgrade but was not cleaned and was very smelly
Carl Hobbes
Toronto
Reviewed: September 23, 2024
1. After arriving at the airport, we had to take a shuttle train to another parking lot and wait for a car to pick us up, which was highly inconvenient. 2. The service process was extremely slow, staffed entirely by Indian workers. The reserved car model was unavailable, and they tried various excuses to persuade us to upgrade to a pricier option. After insisting, they reluctantly provided us with another car. 3. I rented for 8 days, but they required me to return to the store in 2 days to switch to the reserved model. The round trip to change the car took 1 hour, and even though we arrived at the agreed-upon time, we had to wait an additional hour for processing. The time, effort, and fuel spent on this were uncompensated, and we didn't even receive an apology. 4. When returning the car, we had to wait another hour. Several other customers we encountered mentioned they would never rent from this company again.
Blake Morton
Toronto
Reviewed: March 27, 2024
At Iversta Rent A Car, there's a local white woman who is older than a young girl but not quite middle-aged. She gets along very well with the Indian staff. She wears a light yellow knit sweater, with sunglasses perched on her forehead, and the sweater open, revealing a hint of cleavage. Her complexion is not too fair, and she has a leathery tan, with signs of aging visible on her face. She has a sharp nose and a piercing gaze when arguing with customers. This car rental company is near Toronto Pearson International Airport and has a high volume of customers in the morning, making the store very crowded. If a client approaches her desk, she impatiently waves them away with a curt 'Have a seat!' She walked behind the two Indian staff members at the counter, gently squeezed the shoulder of the one on the right, and softly said, 'I'm your daughter.' Then she gently stroked the beard of the Indian staff member, who looked as gentle as an angel from the Bible. Before the store manager could intervene, she whispered a few words to the Indian staff members and then dealt with a customer issue by fining them CAD 300 for spilling water on the car seat, subsequently canceling their future rental orders.
Bradley Jefferson
Toronto
Reviewed: February 20, 2024
I've rented cars several times in North America, and this was the worst experience.
Rex Mike
Toronto
Reviewed: December 11, 2023
A rental company with extremely poor service. Nowhere in the world have I encountered such difficult staff, particularly the Indian employees at this company! Even though my registration information was extremely detailed, they still did not accept the additional insurance purchased through the Zuzuche platform. They forcibly withheld a pre-authorization of 2500 CAD for car insurance and 700 CAD for traffic violations, which are estimated to be held for two months. This company taught me a lesson; I would be a fool to choose this company for car rentals again!
C.Mayen Garcia
Toronto
Reviewed: December 15, 2022
ser bilingues o un poco de mas cordialidad ya que hay mas formas para comunicarnos
Igor
Toronto
Reviewed: September 18, 2024
The car was a Hyundai Tucson, but it almost similar to a Toyota RAV4 The waiting time at the meeting place (Viscount station) was more than 40 minutes. If there is no luggage, it is much faster to reach the place on foot in approximately 15 minutes. The staff does not want to admit that the insurance policies were not bought from them, they did not give the car without buying additional insurance from them! They also charged extra for after-hours car pick-up despite the fact that I arrived at the meeting place on time. The tank was only 2/3 full. The difference is not reimbursed for returning the car with a full tank.
Toronto
Reviewed: June 7, 2024
Staff at the counter was trying really hard to make me pay for the mandatory insurance coverage (25 dollars a day!), even if I showed that it was already included in the reservation. After a really long discussion a Manager arrived and in 10 seconds confirmed that it was already included...
O.Thompson
Toronto
Reviewed: February 28, 2024
They need a much better system for pickups. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. It is only a 5-minute drive.
Toronto
Reviewed: November 25, 2023
The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.
Jefee Jackson
Toronto
Zebulon Lena
Toronto
Reviewed: August 22, 2024
Great value for money, got a brand-new Q5 from the blind box, and the car was in excellent condition.
Martha Orlando
Toronto
s.sandhu
Toronto
Reviewed: August 21, 2023
When I picked up the vehicle I was surprised they had given me the car I wanted. Other operators have me a like for like. The service was brilliant and the professionalism of the people there was very high. I would definitely hire from this company again 100/100
M.Chu
Toronto
Reviewed: October 24, 2022
The SurPrice is wonderful in services. The pick-up person is friendly.
T.Roman
Toronto
K.Eberhardt
Toronto
Reviewed: August 11, 2022
York car rentals was great! Quick service, best price in YYZ and what an amazing vehicle to tour Ontario in! A brand new Bronco! Booking was super easy and they were flexible on our drop off when we were caught in traffic. 10/10 would recommend and will use again for my travels in Ontario.
Toronto
Reviewed: August 25, 2020
Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.
DINESH
Toronto
Reviewed: July 21, 2019
the customer care guy Mr Joe has misguided us. he don't have knowledge and due to that we have wasted time and money. you want to know real incidence then call me 5126448040
Nancy Leonard
Toronto
Reviewed: July 11, 2019
Actively guided customers waiting for rental/return, understandable even if it takes a bit longer
Phoebe Hicks
Toronto
Reviewed: April 22, 2019
Terrible rental company, do not rent from them. The car I reserved was not available, they did not refund me, no one answers the phone, and they did not provide a shuttle service.
Curitis Steele
Toronto
Reviewed: February 28, 2019
The flight was delayed, and I was told all cars were rented out. No car available!
Duncan Leacock
Toronto
A.Patro
Toronto
Reviewed: September 10, 2019
The counter staff were helpful and glad they understood I was in a tearing hurry as I was rushing to the airport while returning the car. Car was in perfect condition and a drivers delight. Thanks
M.MOOSA
Toronto
Reviewed: September 9, 2019
Booked car not available. When asked staff simply said not available. Does not have any regrets towards not supplying requested car.
Toronto
Toronto
Oswald Norris
Toronto
Reviewed: April 12, 2020
Far from the airport, no shuttle service, had to find it ourselves.
Sean Jonson
Toronto
Quincy Lena
Toronto
M.Sohail
Toronto
Reviewed: October 4, 2019
Managed by zoom rent a car. Great experience keep it up
M.Sohail
Toronto
Reviewed: September 24, 2019
Great experience good staff less time consumed
F.MacLeod
Toronto
Reviewed: March 10, 2020
I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.
M.Elmaradny
Toronto
Toronto
Reviewed: October 22, 2019
予約したクラスよりかなり?大きいクラスの車になってしまった。 当日予約だったからなのか、pick up にかなり待たされた。
Toronto
F.Dam
Toronto
Reviewed: August 16, 2019
The pick up process was poor and with us, as well as with other clients there were many issues. Several parties mentioned they regretted booking with them. Staff was unfriendly and unprofessional. Washroom was filthy. Car was filthy and sticky on inside, contained garbage, medication and rental sheets of three (!!) other parties, indicating when it was cleaned for the last time! Please see the attached photos.
Tiffany Emma
Toronto
Reviewed: October 9, 2018
1. Picking up and dropping off the car is extremely inconvenient, very frustrating. The car rental company is located far from the airport. Upon arrival at the airport, you need to call the rental company at 1-647-6914042. However, this number only provides automated voice service, and there is no option to reach a live representative or request a shuttle. You end up waiting at the airport without being able to contact them. Calling QEEQ customer service also didn't help, as they couldn't reach the rental company either. I had to wait until the rental company's shuttle happened to drop off other passengers. Overall, the pickup and drop-off process is very inconvenient, and I strongly recommend against renting from this company. 2. The staff forced me to buy their insurance at a high price. I told the staff that I had already purchased insurance through QEEQ, but they didn't believe me and demanded proof of purchase. QEEQ did not provide a certificate but did show coverage amounts. The staff then claimed that the 50,000 RMB coverage from QEEQ was insufficient and insisted I buy their insurance with a 25,000 CAD (125,000 RMB) coverage. They explicitly stated that without purchasing their insurance, I couldn't rent the car. After wasting 1-2 hours and with no help from QEEQ customer service, who suggested I purchase the insurance and claim later, I had no choice but to buy their overpriced insurance. Overall, the mandatory insurance purchase and poor attitude strongly suggest avoiding this rental company. 4. They falsely accused me of causing a small scratch on the car's underside. The car swap severely disrupted my trip, so I didn't thoroughly inspect the replacement vehicle. The staff assured me that minor scratches wouldn't matter. However, when returning the car, they found a small scratch underneath and forced me to pay 800 CAD for repairs. Although QEEQ customer service said I could claim this through insurance, the rental company's behavior was appalling. It feels like they use various tactics to extort money from customers. I strongly advise against renting from this company. 5. Staff repeatedly made billing errors when I returned the car. I had pre-paid part of the rental through QEEQ and was supposed to pay the rest on-site. The initial bill included both the rental fee and mandatory insurance. When I mentioned the pre-payment, the staff denied it and claimed the pre-payment was made to QEEQ, not them. After some frustration, they finally discovered I had rented from Right Cars and found my order, confirming my pre-payment. Then, they unexpectedly waived the mandatory insurance fee, contradicting the initial insistence at pickup. This inconsistency and unprofessional behavior are unacceptable. The rental company near Toronto Airport, Right Cars, is extremely unprofessional and has poor customer service. I strongly recommend against renting from them.
A.Marcon
Toronto
Reviewed: August 26, 2018
Like: Very helpful, stayed late so I could return the car after hours.
Dominic Palmer
Toronto
Reviewed: October 22, 2013
Excellent service, and the car was in good condition.
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